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Booking notes:
Booking is possible during "OA" office hours or by emailing the OA bookings form to the OA office and paying a deposit of 30% of the total fee per bank transfer or to book via our online system.
2 weeks before departure date the total amount must be transferred to our bank account. In case you pay via bank transfer. A copy of the bank transfers should be faxed or emailed to us.
When you book an OA roundtrip, you are entering into a legally binding contract. If you cancel the booking unilaterally, you may have pay compensation for any loss resulting from the cancellation. A reservation can be cancelled at any time in written form by e-mail or fax.
Our cancellation policy will apply only once your booking is confirmed and is as follows:
a) If the reservation is cancelled 30 days or more, prior to the arrival date, then a full refund will be given minus the refund transaction charges.
b) If the reservation is cancelled 29 to 14 days, prior to the arrival date, then a 30% administration and banking charge will apply.
c) 14 to 7 days, prior to the arrival date, then a 50% charge will apply.
d) 7 to 3 days, prior to the arrival date, then a 75% charge will apply.
e) If the reservation is cancelled less than 3 days prior to the arrival date no refund will be given.
f) With a no show or early check out no refund will be given.
